Working with Patrons with Disabilities

I guest-posted on Hack Library School about two basic tips for working with patrons with disabilities. Check out the post to see how I broke down two main tips: “People with disabilities are people first” and “don’t assume…”

(In some ways the post feels ridiculous in a I-shouldn’t-have-to-write-this way. Of course PWD are people first. But the problem is that a lot of us are brought up with mixed or wrong messages about persons who happen to have disabilities and it can be a challenge to correct those. Much better to do it now, while we’re students, than later.)